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STORE POLICY

Postage Services

  • We offer postage services within Mauritius only.

  • Orders are typically processed within 1-3 business days. Once posted, delivery times within Mauritius may vary, and it can take approximately 3-7 business days for customers to receive their orders.

  • We provide tracking information for all orders so you can monitor the status of your orders.

Returns and Exchanges

  • We do not offer returns or exchanges.

  • We provide accurate product details, including size charts for clothing and comprehensive descriptions for other items such as jewelry or any accessories, to assist you in making informed purchasing decisions.

  • Once an order has been paid for, we do not make changes to the order, including changes to size or items.

  • Please review your order carefully before completing the payment to ensure it meets your preferences and requirements.

Privacy & Safety

At SOKO, we prioritize the privacy and security of your personal information. Here's how we protect your data:

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  • Collection: We collect necessary information to process your orders and improve your shopping experience.

  • Use: Your information is used for order processing, communication, and to enhance our services.

  • Protection: We employ industry-standard security measures to safeguard your data.

  • Sharing: We do not sell or share your information with third parties without your consent, except as required by law.

  • Cookies: We use cookies to personalize your experience on our website.

  • Consent: By using our website, you consent to our privacy practices.

Customer Service

  • Our dedicated customer service team is here to assist you with any questions or concerns you may have.

  • For inquiries, assistance with orders, or general feedback, please email us at Sokostore@hotmail.com, or you can just simply contact us on our Instagram page - @Soko.Men.Shop

  • We strive to respond to all inquiries within 24 hours during our business hours.

Updates to Store Policies

We reserve the right to update our store policies from time to time to reflect changes in our business practices or to comply with legal requirements. Any updates will be posted on our website.

Payment Methods

Payment Methods

• Juice By MCB
• Bank Transfers

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MCB Account Number: 000451897218

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